Privacy Policy

Privacy & Security Policy

Our commitment to Data Security:

Who we are: Suzannah Safwat of Zanna Yoga (part of The Holistic Rooms). Our website address is: https://zannayoga.com.

We know your personal data is important to you, that is why your personally identifiable information is kept safe and secure.

When visitors leave comments on the site we collect the data shown in the comments form, and also the visitor’s IP address and browser user agent string to help spam detection.

An anonymised string created from your email address (also called a hash) may be provided to the Gravatar service to see if you are using it. The Gravatar service Privacy Policy is available here: https://automattic.com/privacy/. After approval of your comment, your profile picture is visible to the public in the context of your comment.

Legally and for insurance purposes we collect personal information from you in the health consultation form at the time of registration and booking, this information is necessary in order to provide you with a service and correct care.  

When booking you are obliged to provide us with your name, email address and phone number. During the health consultation you are also obliged to provide your name, address, and health details, we may ask for more information than this in order to provide a safe and beneficial service to you, but you are under no obligation to provide more.

Personal data is also generated from technical processes such as contact forms, comments, cookies, analytics, and third-party embeds. By default WordPress does not collect any personal data about visitors, and only collects the data shown on the User Profile screen from registered users.

If you leave a comment on our site you may opt in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

Articles on this site may include embedded content (e.g. videos, images, articles, etc.). Embedded content from other websites behaves in the exact same way as if the visitor has visited the other website.

These websites may collect data about you, use cookies, embed additional third-party tracking, and monitor your interaction with that embedded content, including tracking your interaction with the embedded content if you have an account and are logged in to that website.

By default, WordPress does not collect any analytics data. By default WordPress does not share any personal data with anyone. 

If you leave a comment, the comment and its metadata are retained indefinitely. This is so we can recognise and approve any follow-up comments automatically instead of holding them in a moderation queue.

For users that register on our website (if any), we also store the personal information they provide in their user profile. All users can see, edit, or delete their personal information at any time (except they cannot change their username). Website administrators can also see and edit that information.

We use Acuity Scheduling system for you to book classes, here is there Acuity Privacy Policy.

If you have an account on this site, or have left comments, you can request to receive an exported file of the personal data we hold about you, including any data you have provided to us. You can also request that we erase any personal data we hold about you. This does not include any data we are obliged to keep for administrative, legal, or security purposes.

When you purchase from us, we’ll ask you to provide information including your name, email address, phone number, credit card/payment details and optional account information like username and password. We’ll use this information for purposes, such as, to:

• Send you information about your account and booking
• Respond to your requests, including refunds and complaints
• Process payments and prevent fraud
• Set up your account for our website

If you create an account, we will store your name, address, email and phone number, which will be used to populate the checkout for future bookings.

We generally store information about you for as long as we need the information for the purposes for which we collect and use it, and we are not legally required to continue to keep it. This includes your name, email address and billing information.

We will also store comments or reviews, if you choose to leave them.

We accept payments through Paypal and Stripe. When processing payments, some of your data will be passed to Stripe, including information required to process or support the payment, such as the purchase total and billing information. Please see the Stripe Privacy Policy for more details.

If you choose to subscribe to our mailing list, we use Convertkit to collect your data for the purposes of sending you emails. Convertkit Privacy Policy.

for Only authorised employees, agents and contractors (who have agreed to keep information secure and confidential) have access to this information.

All emails and newsletters from our site allow you to opt out of further mailings.

We will never sell trade, rent, exchange or otherwise share your personal information with any other person, company, organisation or third party.

CONTACT US

Suzannah Safwat, Zanna Yoga, The Holistic Rooms, welcomes your questions or comments regarding the Privacy Policy:

Data Controller: Suzannah Safwat, Zanna Yoga, The Holistic Rooms

123 Burlescoombe Road, Southend-on-Sea, Essex, SS1 3PT, UK

Contact Me

Effective as of 1st June, 2020.